Guest supply restocking is a fixed list checked at every turnover — toilet paper, hand soap, dish soap, trash bags, coffee, and dishwasher pods — not something left to whenever a host remembers to reorder. Tampa STR Cleaning runs that check across all 8 Tampa-area zones it services, because a one-star review over an empty roll costs more than the item would.
The message that costs a host the most stars isn't about the cleaning — it's 'ran out of toilet paper on night two.' Restocking is the line item that keeps that message from getting typed. Tampa STR Cleaning checks a set list at every turnover: bath and kitchen paper goods, hand and dish soap, trash bags, coffee and filters, dishwasher pods, and the small bathroom items — shampoo, conditioner, bar soap — guests expect stocked, not just present.
Restocking runs off the same checklist as the rest of the turnover rather than a separate visit — levels get checked at every unit before anything gets replaced, so a host isn't guessing whether a two-week gap between bookings left a listing short. Hosts who keep their own bulk stock on-site can hand off a delivery; Tampa STR Cleaning pulls from it at each turn and flags a category that's running low enough to need a reorder before the next few turns.
What's on the restock list?
- Bathrooms: toilet paper, hand soap, and one guest-size shampoo, conditioner, and bar soap per bathroom
- Kitchen: dish soap, a sponge, paper towels, coffee and filters or pods, and dishwasher pods where there's a dishwasher
- Trash bags sized to the unit's actual cans, not swapped case to case
- A small starter amount of laundry detergent, if the unit has an in-unit washer
Who buys the supplies?
Most hosts keep a bulk supply closet on-site, and Tampa STR Cleaning restocks bathrooms and the kitchen from what's already on the shelf at each turn. For hosts who'd rather not manage inventory at all, the team can pick up common items during a run and add the cost to the invoice — useful for a listing that's hard to visit between turns.
Does restocking cost extra?
It's built into the turnover checklist as a check rather than sold as a separate service — the labor is already part of the visit. The one cost that isn't included is the supplies themselves when Tampa STR Cleaning is the one buying and billing them back; hosts who prefer flat, predictable costs usually keep their own bulk stock on-site instead.
What if a guest uses something up mid-stay?
That's a mid-stay issue rather than a turnover one, since restocking happens between checkout and check-in, not during a live booking. Hosts using self-check-in are usually better off keeping a small backup stash in a closet, which the team can help set up at the next scheduled turn.
Do you restock coffee or specialty items?
Standard coffee, filters or pods, and the toiletries on the checklist are automatic at every turn. Anything beyond that — a particular brand, a welcome-basket item — is a request that gets added per property.
Is there an emergency restock option outside a scheduled turn?
For anything urgent, call (813) 921-0386 during business hours — Monday through Friday 8 a.m. to 6 p.m., Saturday 8 a.m. to 4 p.m. — to find out what's possible around that day's other turns. It isn't guaranteed the way a scheduled turnover restock is.